Benefits
- Life Insurance
- Health Insurance
- 401k Retirement Plan
- Birthday day off
- 25 days off a year
- Company bonus scheme
- Flexi Time
- Hybrid Working
Job Purpose
To manage the USA Supply Chain operation ensuring effective and efficient management of inventory, customer service and third-party service providers to deliver service excellence to our customers.
Key responsibilities
- Lead and manage the USA Supply Chain team. Actively coach, develop and multi-skill members of the team, the wider business and supplier partners as required to maximise productivity and effectivenes
- Maintain effective relationships with suppliers and third-party service providers, working with them to build capability, efficiency and reliability, measuring them versus KPI and service level agreements to ensure best practice is clear and adhered to
- Ensure excellent management of sales orders and customer issue handling to ensure high levels of customer satisfaction.
- Deliver high levels of stock accuracy by ensuring that systems transactions are processed accurately and on-time
- Provide subject matter expertise in import/export documentation, ensuring clear and appropriate processes for the team to work with our freight agents and 3PL’s to ensure compliance and smooth movement of goods
- Work closely with the Global Planning team to ensure high levels of stock availability are delivered at the lowest cost
- Co-ordinate with the wider business to successfully deliver timely and cost-effective product launches, product changes and product cycle ends
- Identify opportunities to mitigate costs, do things more efficiently and anticipate any issues that may arise in the future, communicating these to the relevant stakeholders and working to implement them
- Ensure a high standard of conduct and leadership by being a role model and setting the example for others to follow. Flexible, with a can-do attitude, towards all aspects of the role
- Undertake any other duties which may from time to time be assign
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This job description is not intended to be either prescriptive or exhaustive but is issued as a general framework at the time of writing.
Person Specification
- 5-10 years Supply Chain, Logistics or Distribution experience.
- Experience of managing a team.
- Experience across logistics, customer service and planning preferred.
- Import/Export experience preferred but not essential.
Knowledge & Skills
- Experience of Microsoft Business Central preferred but not essential
- Intermediate IT skills: Outlook, Excel, Word, Powerpoint
- Experience working with ERP systems (Business Central/SAP etc.)
- Excellent verbal and written communication skills
- Good organisational skills
- Strong attention to detail
- Ability to prioritise workload, multitask and work to deadlines
- Ability to work on own initiative and with multiple stakeholders
- Flexible to take on extra and varied tasks when required
- Enjoy working in a fast paced environment
- Proactive and quick thinking in solving problems
- Have a positive attitude with a strong passion for what you do
How to apply
If you’re interested in applying for this role, please send a copy of your most recent CV to [email protected]
Please no agencies.
