Benefits
- Birthday day off
- 25 days off a year
- Company bonus scheme
- Hybrid Working (3 days in office)
- Medical Insurance
- Referral Scheme
- Social Events
- Flexi Time
Job Purpose
Reporting to the Head of Contracts Management, the Contracts Coordinator will be responsible the day-to-day tasks associated with the management of our 3PL service partners. Ensuring all contractual obligations and standards are met concerning the provision of third-party logistics (3PL) services within the global organisation. You will play a key role in optimizing our supply chain network and design, ensuring the smooth operational flow of both goods and services.
Key Responsibilities
- Serve as the primary point of contact for all contract-related matters and inquiries responding promptly and courteously, striving to exceed the stakeholders expectations
- Lead routine meetings with 3PL service partners, setting agendas, documenting minutes, and distributing actions to appropriate stakeholders
- Reconcile weekly invoicing to ensure both purchase and sales of third-party services are in accordance with the contractual rates
- Monitor and evaluate contract performance, ensuring compliance with agreed service levels, key performance indicators, and contractual obligations
- Maintain accurate and up-to-date contract documentation, ensuring proper record-keeping and adherence to internal policies and procedures, managing stakeholders to ensure deadlines or anniversaries are met
- Support cross-functional teams with reporting progress of process improvements and cost saving initiatives, monitoring effectiveness
- Assist in documenting of Supply Chain initiatives and the associated business cases, ensuring proposals can be submitted for internal approval in timely fashion
- Conduct regular cross-functional reviews and audits to identify potential risks, issues, or non-compliance, and assist with the development of appropriate mitigation strategies
- Collaborate with cross-functional teams, including supply chain, procurement, technical and legal, to understand the operational needs for new contracts
- Stay updated on industry trends, regulations, and best practices related to 3PL contracts, and apply this knowledge to support contract management processes
- Undertake any further duties which may from time to time be assigned
Skills & Qualifications
- Background in Account Management and Customer Service
- Experience of Project or Change Management, desirable
- Exposure to Third-Party Logistics, Supply Chain Operations, or International Trade, desirable
- Experience of FMCG, desirable
- Excellent verbal and written communication skills
- Ability to prioritise workload, multitask, and work to deadlines effectively.
- Ability to work on own initiative and collaborate with multiple stakeholders.
- Flexible to take on extra and varied tasks when required.
- Enjoy working in a fast-paced environment and adapting to changing circumstances.
- Proactive and quick thinking in solving problems.
- Have a positive attitude with a strong passion for what you do
How to apply
If you’re interested in applying for this role, please send a copy of your most recent CV to [email protected]
Please no agencies.
